VIC Relations
(partner relationship management for your sales channel)
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Manage the complete lifecycle of your relationship with your channel and customers from a marketing, sales and support perspective through just one easy-to-use web-based application. VIC Relations is an all-in-one PRM solution with built-in customer relationship management (CRM) to manage & communicate with your direct and indirect sales channel that includes: |
Territory Assignment & Automated Lead Distribution
Customer & Lead Management with Contact Tools (CRM)
Marketing Intranet / Portal including Email Campaigns and CMS
Support Intranet with Inventory, Parts and Warranty Claims
VIC Relations integrates with all your lead sources such as your web site and distributes your leads automatically to your channel. You control the accounts within the system and assign territories based on zip codes, counties, states or even countries.
It provides you with a Marketing intranet and portal your channel can download marketing material, order promotional items, view current promotions and start e-mail marketing campaigns to the leads and customers assigned to them. All this while you maintain control and can view how your channel performs. And with the Support intranet you can send notifications and accept warranty claims and part orders.
But most of all, VIC Relations is customized for the way you operate incorporating any processes and paper forms you already use. It is also the most cost effective solution with modules for training all the way to event registration and product catalogs. Contact us today for a demo and see how VIC Relations can reduce your costs, enhance your marketing, increase your sales, and accelerate your business.
For more information and to schedule a demonstration please contact us.
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Solution Showcase
VIC Self-Service
VIC Relations
Realfocus Market



