What are the benefits for your clients?

Improved service by giving them online access to their account information at their convenience - 7 days a week, including the ability to view and pay utilities, taxes, and order anything you may offer with a credit card or bank account!

Save their time and money by eliminating the need to write a check, find a stamp and rush to get their payment made on time or come to your office to fill out new service forms - anything that in the past required a visit to your office.

View current and past usage history - Compare service consumption and determine usage patterns.

Send requests to your departments and track their progress. Fill out any forms that were only available on paper in your office before!

Signup to receive updates bye-mail or optionally via SMS/text messaging

What are the features?

Pay any bill - Use a credit or debit card or bank account to pay utility bills online, including electric, water, sewer and property taxes via your own website.

Payment history - View payment history, including pending payments.

Customer account information - View and optionally update account information, including account status and balance, last bill sent, and last payment received. Multiple accounts you can be viewed with the same reg istration.

Consumption summary information - Display consumption summary information for each meter, including last reading, average daily usage, and period usage.

Customer billing history - View billing history, including bill date, due date, balance forward, current charges, and total billed amount.

Customer service summary - View service and tax summary information, including service status, the start and stop dates, and the average charges!

Customer billing statement - View customer billing statements with detailed information for a specific bill.

Send and track requests to any available departments.

Manage notifications and notification methods including outage reports.

Custom order forms to buy online everything you have to offer without a visit to your office. Fill out and submit forms that were previously only available on paper.

It is a secure and dependable way, available 24/7 any day of the year, to provide the best possible customer service.

How does this site help you?

Reduces expenses by reducing the workload of your staff allowing you to pass savings to your clients

The look and feel of this website is customized with your own colors, logos, links and general look preserving your identity and branding!

Provides you with a system to track requests, move away from hard to track paper forms resulting in better customer service.

Integrates with your current billing system to allow both automated and manual imports and exports.

Allows you to select your card processor and bank, negotiate your own rates and charge any convenience fees if needed - your are no longer outsourcing online card and bill payments - you are in control!

You can publish any forms online that otherwise your clients would have to come to your offices to fill out and then track their submissions!

Ensures that all requests are routed to the correct department eliminating paper trail and lost requests.

You can manage the content and every aspect of our website without any special knowledge using a simple interface so you can keep it up to date without external costs!

You can introduce new products and services and rapidly deploy them by collecting any kind of fees and payments that apply online.

Allows you to keep in touch with your clients 24/7 and provide them with news, updates and newsletters by e-mail or optionally via SMS/text messaging based on the notification criteria they have selected.

It is easy for your clients to begin using this site:

They need an e-mail address.

An account number from their last statement or any other means of verification.

Register with the online form.

Check their e-mail for a confirmation message and follow the included link to verify their e-mail address.

Sign on and begin using the site!

For more information and to schedule a demonstration please contact us.