VIC - Web Technology Agency - About Us: Who We Are

Who We Are

VIC, short for Virtual Interactive Center, is a web-technology agency with the creative and technical expertise to develop and deliver Internet-based products and services that add value to your bottom line. We provide custom solutions to Create, Develop, Market & Manage the complete Lifecycle of your online presence including web and application development, hosting, system integration, support, marketing, advertising and SaaS products. We provide the tools needed to manage your internal and external relationships with clients and partners. We cultivate relationships through technology.

VIC was founded in Knoxville, Tennessee in March of 1995, and our headquarters are located in downtown Knoxville. We are a small profitable business, committed to our clients and their success. Our value proposition is that we provide you with a single relationship with the expertise and experience to be the only online technology partner you will need. .

With our own advanced datacenter, which is the base for products and services we offer, we are able to ensure quality and deliver unmatched service.

Our Core Team

Steve Siopsis

President & CTO

Being with VIC for several years, Steve has watched the company grow and helped it to adapt as the technology world has changed in the last 15 years. Steve holds a unique position in this technology-based company in that he has watched the trends himself and sculpted VIC’s programs and services to stay in immediate correspondence with new technologies. If you – or a business – have an idea, Steve can help to develop that concept along the cutting edge of technology.

Fred Hess

Director of Marketing

Fred has more than 25 years of marketing experience within several industries ranging from small businesses to large corporations. His effective leadership and proven ability to create, develop and implement strategic marketing plans have been obvious throughout his career.

John McSpadden

Director of Software Development

Managing all aspects of VIC's software development process, John knows the in's and out's of every solution we provide. Acute attention to detail and a diligent work ethic puts John at the head of our development team. Specializing in web-based software development, John's background in various aspects of programming assists him in providing solutions to any development project or task. Basically, with John, your project will be completed on time without your knowledge of his problem-solving skills.

Tim Smith

Director of Solutions Integration & Delivery

Having served in the technology industry in both technical and sales related roles since 1988, Tim truly has a keen sense of the industry and how technology affects various business aspects. Tim's career path has overseen the launch of several successful products and various business segments in both small businesses and large corporate settings. Tim is an instrumental resource in the coordination and delivery of various products and technical services. If you have questions about our products or services, Tim has the background, experience and knowledge to assist you.

Greg Kitzmiller

Creative Manager

Greg's aptitude and talent for graphic design was evident at an early age, but it seems evident that it all came to a focus in his senior year at Cumberland College in Williamsburg, Ky. After receiving considerable recognition for his undergraduate work, Greg was offered and accepted the college's position of publications director in 1997. In that position, he soon developed the business, organizational and promotional skills that most "creative-types" abhor - but must acquire to move to the next level.

In 1999, Greg accepted an opportunity to move to the more technical side of the graphic and creative arts. As a prepress analyst and graphics support specialist for American Greetings Corp., he brought the unique perspective of a trained graphic designer and artist to the position, which provided for a heightened perspective for the work he contributed to at AG.

Since American Greetings, Greg has had the opportunity to train in a wide range of graphic production environments . from screen printing technologies to high-end color pre-press and printing. Subsequent graphics experience lead to additional acquired skill sets in advanced desktop publishing, Web design and digital photography.

As Greg's career progressed in the years to follow, he became more immersed in the study and practice of creative marketing and advertising. Subsequent positions as a graphics specialist and creative editor allowed him to consolidate his skills at creative, design and production with the purposeful development of effective marketing tools for his customers.

Bringing ideas, images, and concepts to life for VIC clients is Greg's passion. He does this with creative thinking, excellent graphic design skills and considerable knowledge of technical resources and imaging/reproductive techniques.

Josh Massey

Senior Technical Administrator

A one-man show, Josh is a do-what-needs-be-done kind of guy. While answering multiple requests and questions from our clients, Josh works with “all windows open” to allow VIC a customer-centered approach to technology. With an extensive background in web-related programming and security software, Josh has answers for almost anything. Whether you’re looking to improve the system you’re currently using or to implement and entirely new design, Josh is the one you want to guide your way.